1. INTRODUCTION AND LEGAL AGREEMENT
1.1 These Terms and Conditions, together with any documents expressly incorporated by reference (including but not limited to the Privacy Policy, Responsible Gambling Policy, Bonus Terms, and KYC/AML Policy) (collectively, the “Terms”), govern the access to and use of the website operated under the domain leader.bet and any subdomains, mobile applications, APIs, or related services (collectively, the “Website” or “Services”).
1.2 The Services are operated by Leader-Bet Slot LLC (the “Operator”, “Company”, “we”, “us”, “our”), duly licensed and regulated by the LEPL REVENUE SERVICE OF GEORGIA, under a valid gaming license.
1.3 By accessing the Website, registering an account, depositing funds, or placing any wager, you (the “Player”, “User”, or “you”) confirm that you have read, understood, and irrevocably agreed to be bound by these Terms.
1.4 If you do not agree with any part of these Terms, you must immediately discontinue use of the Services.
2. DEFINITIONS AND INTERPRETATION
2.1 Definitions
For the purposes of these Terms, the following capitalized terms shall have the meanings set out below:
Account means a personal, non-transferable player account registered by a Customer on the Website, through which the Player may access the Services, place Bets, deposit and withdraw funds, and participate in Games, subject to these Terms.
Affiliate means any third party who promotes the Website under a separate affiliate or marketing agreement with the Operator.
Applicable Law means all applicable laws, regulations, directives, regulatory requirements, license conditions, and guidance issued by competent authorities, including the laws of GEORGIA.
Bet or Wager means any stake placed by a Player on the outcome of a Game, sporting event, virtual event, or other betting market offered through the Services.
Bonus means any promotional incentive offered by the Operator, including but not limited to welcome bonuses, reload bonuses, free bets, free spins, cashback offers, loyalty rewards, or similar promotions, subject to specific bonus terms.
Business Day means any day other than a Saturday, Sunday, or public holiday in the jurisdiction of the Operator.
Customer means any natural person who accesses the Website, registers an Account, or otherwise uses the Services, regardless of whether a Bet is placed.
Currency means any fiat currency or cryptocurrency supported by the Website and approved by the Operator for deposits, wagers, withdrawals, or internal account balances.
Account Currency means the Currency selected by the Player in which the Account balance is denominated.
Processing Currency means the Currency used by a Payment Method or Third Party Services and Websites to process transactions.
Currency Conversion means the automatic conversion of one Currency into another in connection with deposits, withdrawals, wagers, or internal accounting.
Conversion Rate means the exchange rate applied to convert one Currency into another, as determined at the relevant time by the Operator using third-party exchange rate providers, payment processors, liquidity providers, or banking partners.
Games means all gaming and betting products made available via the Website, including but not limited to online casino games, live dealer games, sports betting, esports betting, virtual games, number games, and any future gaming products.
License means the interactive gaming license issued to the Operator by the LEPL REVENUE SERVICE OF GEORGIA, authorizing the Operator to provide the Services.
Operator, Company, we, us, or our means Leader-Bet Slot LLC, the legal entity operating the Website and providing the Services under the License.
Payment Method means any approved method used to deposit or withdraw funds, including bank transfers, cards, e-wallets, cryptocurrencies, or other payment instruments supported by the Website.
Player means a Customer who has successfully registered an Account and participates in the Services by placing Bets or playing Games.
Privacy Policy means the policy governing the collection, processing, storage, and protection of personal data, as published on the Website and incorporated by reference into these Terms.
Prohibited Conduct means any activity restricted or forbidden under these Terms, including but not limited to fraud, collusion, bonus abuse, use of automated software, money laundering, or unlawful activity.
Restricted Jurisdiction means any country or territory where access to online gambling is prohibited, restricted, or unlawful under Applicable Law, or where the Operator has chosen not to offer the Services.
Responsible Gambling Policy means the policy describing measures, tools, and resources designed to promote responsible gaming, including self-exclusion and limits.
Reference Exchange Source means any third-party exchange rate source, payment service provider, banking institution, or cryptocurrency liquidity provider used by the Operator to determine Conversion Rates, which may vary depending on the Currency and Payment Method used.
Services means all services provided by the Operator through the Website, including account management, gaming, betting, payment processing, customer support, and related features.
Terms means these Terms and Conditions, together with all documents expressly incorporated by reference, as amended from time to time.
Third Party Services and Websites means any website, platform, application, payment processor, game provider, software interface, data feed, hosting environment, identity verification system, customer support service, analytics provider, or other product or service that is not owned, operated, or directly controlled by the Operator, but which is used, integrated, made available, or accessible in connection with the Website or the provision of the Services, including through hyperlinks, embedded content, APIs, software integrations, or other technical means.
Website means the domain leader.bet, any subdomains, mirror sites, mobile applications, software, APIs, or platforms operated by the Operator.
Winnings means amounts credited to a Player’s Account as a result of successful Bets, excluding Bonuses unless otherwise stated.
Interpretation
2.2 References to Third Party Websites are for convenience only and do not constitute endorsement, sponsorship, or approval by the Operator. The Operator has no control over and assumes no responsibility for the content, availability, security, accuracy, legality, or practices of any Third-Party Website.
2.3 Currency Conversion is performed automatically and irrevocably at the applicable Conversion Rate at the time of transaction processing. The Operator does not guarantee the accuracy or stability of any Conversion Rate.
2.4 The Operator shall not be liable for any losses, delays, discrepancies, or differences arising from Currency Conversion, including but not limited to fluctuations in exchange rates, spreads applied by third parties, or network and processing fees.
2.5 Where cryptocurrencies are used, the Player acknowledges that cryptocurrency values are volatile and subject to significant market fluctuations, and that the Operator bears no responsibility for changes in value occurring before, during, or after a transaction.
2.6 References to the singular shall include the plural and vice versa.
2.7 References to any gender shall include all genders.
2.8 Headings and clause titles are included for convenience only and shall not affect interpretation.
2.9 References to “include” or “including” shall be deemed to mean “include without limitation”.
2.10 In the event of any inconsistency between these Terms and any incorporated policy, these Terms shall prevail unless expressly stated otherwise.
3. AMENDMENTS TO TERMS
3.1 By registering an Account and/or using the Services, the Customer expressly acknowledges and agrees that these Terms may be amended, modified, supplemented, replaced, or updated by the Operator at any time, at the Operator’s sole discretion, including to reflect changes in Applicable Law, regulatory requirements, business practices, risk management policies, technical developments, or the scope of the Services.
3.2 The Customer further agrees that their acceptance of these Terms at the time of registration shall constitute advance, unconditional, and ongoing acceptance of all future amendments to these Terms, as published on the Website from time to time.
3.3 Any amendments to these Terms shall become effective immediately upon publication on the Website, unless a different effective date is expressly stated.
3.4 The Operator shall not be required to obtain any additional confirmation, consent, acknowledgment, or acceptance from the Customer in respect of any amendment to the Terms, whether by email, pop-up notification, checkbox, or otherwise.
3.5 It is the Customer’s sole responsibility to periodically review the Terms as published on the Website. The Operator shall bear no responsibility for the Customer’s failure to familiarize themselves with updated Terms.
3.6 Continued access to or use of the Website or Services after the publication of amended Terms shall constitute irrefutable confirmation that the Customer has read, understood, and accepted the amended Terms in full.
3.7 If the Customer does not agree with any amendment to these Terms, the Customer’s sole remedy is to immediately discontinue use of the Services and request closure of their Account in accordance with these Terms.
4. ELIGIBILITY, LEGAL USE AND TERRITORIAL RESTRICTIONS
4.1 By accessing the Website, registering an Account, or using the Services, the Customer represents, warrants, and undertakes that, at all times:
a) the Customer is at least 18 (eighteen) years of age, or such higher minimum age as may be required under the laws of the jurisdiction applicable to the Customer;
b) the Customer has full legal capacity to enter into binding agreements and is legally entitled to use the Services;
c) the Customer is not prohibited, restricted, or excluded from participating in gambling or gaming activities under Applicable Law, court order, self-exclusion regime, regulatory restriction, or any other legal or administrative measure applicable to the Customer;
d) the Customer is acting solely on their own behalf, for personal and non-commercial purposes, and not as an agent, intermediary, or representative of any third party.
4.2 The Operator shall implement reasonable technical, organizational, and administrative measures aimed at identifying and restricting access to the Website from Restricted Jurisdictions, including the territory of Georgia, which may include IP-based controls, geolocation tools, device analysis, and other compliance mechanisms.
4.3 Notwithstanding the measures implemented by the Operator, the Customer expressly acknowledges and agrees that:
a) no technical or organizational measures can guarantee absolute accuracy in determining the Customer’s location;
b) it remains the Customer’s sole responsibility to ensure that they do not access or use the Website or Services from a Restricted Jurisdiction, including Georgia;
c) the Customer must at all times act honestly and in good faith when accessing and using the Website, including with respect to the disclosure of their location and compliance with territorial restrictions.
4.4 The use of any VPN, proxy service, anonymization tool, location-masking technology, or any other method designed to conceal, manipulate, or misrepresent the Customer’s true geographic location is strictly prohibited and shall constitute a material breach of these Terms.
4.5 If the Operator reasonably determines or suspects that the Customer has accessed or used the Website from the territory of Georgia or any other Restricted Jurisdiction, whether directly or indirectly, the Operator reserves the right, without prior notice, to:
a) suspend or terminate the Customer’s Account;
b) void any Bets placed;
c) withhold, block, or restrict withdrawals of any balances, to the extent permitted by Applicable Law;
d) take any additional measures required to comply with regulatory or legal obligations.
4.6 The Operator shall not be liable for any losses, damages, or consequences incurred by the Customer as a result of access to or use of the Services in breach of this Section, including where such access occurred due to the Customer’s failure to act in good faith.
5. ACCOUNT REGISTRATION, USE AND MANAGEMENT
General Rules
5.1 To place Bets or otherwise use the Services, the Customer must personally register an Account on the Website in accordance with these Terms.
5.2 The Account is strictly for the Customer’s personal, private, and non-commercial use only.
5.3 Transfers of funds, credits, Bonuses, or Winnings between Accounts or between Customers are strictly prohibited under any circumstances.
5.4 The Player is solely responsible for maintaining the confidentiality and security of all login credentials, authentication details, and access information relating to the Account. The Player must take all reasonable measures to prevent unauthorized access to the Account.
5.5 Any activity conducted through the Account, including Bets placed, deposits made, or withdrawals requested, shall be deemed to have been authorized by the Player, regardless of whether such activity was actually performed by the Player, unless proven otherwise in accordance with Applicable Law.
5.6 The Operator shall not be liable for any losses, damages, or consequences arising from unauthorized access to the Account where such access results from the Player’s negligence, failure to safeguard credentials, or breach of these Terms.
Account Registration and Compliance
5.7 Before using the Services, the Customer must personally complete the Account registration process on the Website and confirm acceptance of these Terms.
5.8 Registration of an Account does not create any entitlement or guarantee to place Bets, participate in Games, or withdraw funds. By completing the registration process, the Customer confirms that all information provided during registration is truthful, accurate, complete, and submitted in good faith.
5.9 In order to access the Services, place Bets, or withdraw Winnings, the Operator may require the Customer to become a verified Customer by successfully completing identity, age, and compliance checks in accordance with Applicable Law, the License, and applicable anti-money laundering and counter-terrorist financing requirements. For such purposes, the Operator may require the submission of documentation and information, including valid government-issued photo identification, proof of residence, source-of-funds information, or any other data deemed necessary by the Operator.
5.10 The Operator reserves the right, at its sole discretion, to suspend wagering, restrict withdrawals, limit Account functionality, or refuse access to the Services until all requested information has been received, verified, and approved. Failure to complete verification or refusal to provide requested documentation within a reasonable timeframe may result in suspension or termination of the Account.
5.11 The Customer must provide and maintain accurate, complete, and up-to-date contact information, including a valid, active, and unique email address (the Registered Email Address). The Registered Email Address shall constitute the primary and legally effective means of communication between the Operator and the Customer for all Account-related matters. It is the Customer’s sole responsibility to maintain access to and security of the registered Email Address and to promptly notify the Operator of any changes.
5.12 The Operator shall not be liable for any losses, damages, or consequences arising from communications sent to the registered Email Address or from the Customer’s failure to receive, access, or review such communications. Where the Operator is unable to contact the Customer using the registered Email Address, the Operator may suspend the Account until a valid and reachable email address is provided.
5.13 If the Customer intentionally provides false, misleading, incomplete, or inaccurate personal information at any time, the Operator reserves the right to immediately suspend or terminate the Account, void Bets, cancel Winnings, and restrict withdrawals to the fullest extent permitted by Applicable Law. In cases of suspected fraud, misrepresentation, or unlawful activity, the Operator may report the matter to competent authorities and pursue any remedies available under Applicable Law.
Duplicate Accounts
5.14 An Account shall be deemed a duplicate account where the Operator, in its sole and absolute discretion, has reasonable grounds to suspect that such Account is directly or indirectly linked to another Account or has been created or used in circumvention of this single-account requirement, regardless of the method, technical means, or circumstances by which such linkage arises.
5.15 Where the Operator determines or reasonably suspects the existence of duplicate Accounts, the Operator may, without prior notice and at its sole discretion, suspend or terminate any such Accounts, void any Bets placed, cancel any Bonuses and related Winnings, and decide whether any remaining balances shall be refunded or forfeited, to the fullest extent permitted by Applicable Law.
5.16 The Operator shall have no obligation to compensate the Customer for any losses, wagers, or forfeited amounts arising from the use of duplicate Accounts.
Dormant Accounts
5.17 An Account shall be deemed Dormant if no activity occurs for a continuous period of twelve (12) months.
5.18 From the moment an Account is classified as Dormant, any funds remaining on such Account shall be deemed abandoned funds, in accordance with applicable regulatory requirements.
5.19 At least sixty (60) days prior to treating the funds as abandoned and taking any further action, the Operator shall take reasonable and appropriate measures to contact the Customer using the contact details available on the Account, including the registered email address, in order to notify the Customer of the Dormant status of the Account and provide the opportunity to withdraw the remaining balance.
5.20 Where the Customer a) cannot be contacted despite the Operator’s reasonable efforts; or b) expressly refuses or fails to withdraw the remaining funds within the notification period, the Operator shall be entitled, and where required under Applicable Law obliged, to transfer the abandoned funds to a separate, dedicated account maintained by the Operator for such purposes.
5.21 Following the transfer of abandoned funds to the dedicated account, the Customer shall no longer be entitled to access or use such funds through the Account, without prejudice to any rights the Customer may have to reclaim such funds in accordance with Applicable Law and applicable regulatory procedures.
5.22 The classification of an Account as Dormant and the handling of abandoned funds under this Section shall not affect the Operator’s right to close the Account in accordance with these Terms.
Responsible Gambling, Self-Suspension and Account Closure
5.23 The Customer may, at any time, independently suspend their Account for a definite period using the self-suspension functionality available within the Account. During such suspension period, the Customer shall be unable to access the Services, place Bets, or otherwise use the Account. A fixed-term self-suspension cannot be revoked or shortened and shall remain in force until its expiry, after which the Account may be reactivated subject to the Operator’s procedures and any applicable verification.
5.24 Where the Customer notifies the Operator, or where the Operator has reasonable grounds to believe, that the Customer is experiencing gambling addiction, loss of control, or gambling-related harm, the Operator may, at its sole discretion and in accordance with the Responsible Gambling Policy, suspend the Account for an indefinite period or permanently close it.
5.25 Prior to permanent closure under this Section, the Customer may request withdrawal of any remaining available balance, subject to verification, compliance checks, and Applicable Law. By requesting or being subject to permanent closure for responsible gambling reasons, the Customer waives any claims against the Operator relating to past Account activity. Accounts permanently closed under this Section shall not be reopened or reactivated.
Operator’s Right to Refuse, Suspend or Terminate
5.26 Subject to Applicable Law, the Operator reserves the sole and absolute discretion, at any time and without obligation to provide reasons, to refuse any Customer the right to register an Account, to decline the opening of an Account, or to deny access to the Website or Services, including the right to place Bets or participate in Games.
5.27 The Operator further reserves the right, at its sole discretion and without prior notice, to suspend, restrict, or terminate any existing Account, with or without cause, including for risk management, regulatory, compliance, operational, or business reasons.
5.28 Where an Account is suspended or terminated without fault on the part of the Customer, any remaining verified balance may be returned to the Customer, subject to Applicable Law, verification, and compliance requirements.
5.29 Where suspension or termination results from a breach of these Terms, misrepresentation, fraud, prohibited conduct, or other unlawful or abusive activity, the Operator may, to the fullest extent permitted by Applicable Law, void Bets, cancel Winnings, withhold, confiscate, or otherwise restrict access to any balances held on the Account.
6. DEPOSIT OF FUNDS
6.1 The Customer is solely responsible for ensuring that any Payment Method used to deposit funds is lawfully accessible to them and used in compliance with Applicable Law. The Operator does not verify ownership of Payment Methods and shall not be liable for unauthorized use. Any such use may result in Account suspension or termination and other measures permitted by Applicable Law.
6.2 Where a deposit is made in a Currency other than the Player’s Account Currency or Processing Currency, the deposited amount shall be automatically converted using the applicable Conversion Rate determined at the time of processing by the Operator through Third Party Services and Websites, including payment processors, banking partners, or liquidity providers. The Player acknowledges that certain Payment Methods may apply additional currency exchange fees, spreads, or charges, which may be deducted from the deposited amount by the relevant third party and are outside the Operator’s control.
6.3 Fees and charges may apply to deposits and withdrawals and shall be disclosed on the Website. Unless expressly stated otherwise, the Player remains solely responsible for any fees, charges, or costs imposed by banks, card issuers, payment service providers, or other third parties in connection with deposits made to the Account.
6.4 The Operator is not a financial institution and does not provide banking or currency exchange services. Deposited funds are not held in trust, are not guaranteed, insured, or otherwise protected by any deposit guarantee scheme, banking insurance system, or similar protection mechanism in any jurisdiction. No interest shall accrue on any funds held in the Account.
6.5 Where deposits are made using credit or debit cards, the Player’s Account shall only be credited where the Operator receives valid authorization and confirmation from the relevant card issuer or payment processor. If authorization is refused, reversed, or not granted, the Account shall not be credited with the relevant funds.
6.6 The Player agrees to fully pay all amounts due in connection with their use of the Services and undertakes not to initiate chargebacks, reversals, cancellations, or payment disputes in respect of any deposit. In the event of a chargeback or payment reversal, the Operator reserves the right to recover the relevant amount from the Player, including any associated costs, fees, or expenses incurred, and to void any Bets placed and forfeit any Winnings derived from such funds, to the fullest extent permitted by Applicable Law.
6.7 Funds originating from criminal, illegal, fraudulent, or unauthorized activities must not be deposited with the Operator. The Operator reserves the right to block, freeze, or report any deposit suspected of being connected to unlawful activity in accordance with Applicable Law and regulatory obligations.
6.8 By depositing funds, the Player confirms that participation in online gambling and the use of the selected Payment Method for gambling purposes is lawful in the Player’s jurisdiction. The Player acknowledges that internet gambling may be illegal in certain jurisdictions and accepts sole responsibility for ensuring compliance with all applicable local laws and regulations.
6.9 Where a Player accepts any promotional or bonus offer in connection with a deposit, including by entering a bonus code, such deposit and any resulting Bonus shall be governed by the applicable Bonus Terms in addition to these Terms.
6.10 The Player is encouraged to retain records of all deposit transactions and copies of these Terms for their own reference.
7. WITHDRAWAL OF FUNDS
7.1 Subject to these Terms, the Customer may request the withdrawal of cleared and unused funds held in the Account by submitting a withdrawal request through the Website in accordance with the applicable withdrawal procedures.
7.2 Subject to these Terms, the Customer may request withdrawal of cleared and unused funds through the Website in accordance with the applicable procedures. All withdrawals are subject to minimum and maximum limits, including per-transaction, daily, weekly and/or monthly limits, as determined by the Operator from time to time for risk management, compliance and operational purposes. Such limits may vary based on the Customer’s account status, transaction history, jurisdiction, payment method or other relevant criteria and shall be published on the Website or otherwise communicated to the Customer.
7.3 In order to comply with Applicable Law and anti-money laundering requirements, the Operator may require that deposited funds are wagered at least once (1x) before a withdrawal request can be processed. This requirement shall not apply where otherwise prohibited by Applicable Law.
7.4 The Operator reserves the right, at any time and at its sole discretion, to carry out identity, age, and compliance verification prior to processing any withdrawal. This may include requesting identification documents, proof of address, selfies, verification calls, or other verification measures deemed necessary. Failure to complete such verification may result in delay, restriction, or refusal of withdrawals.
7.5 Withdrawals shall, where possible, be processed to the same Payment Method used for the deposit. However, the Operator may, at its sole discretion and subject to additional security and compliance checks, permit withdrawals to an alternative Payment Method. The Operator does not guarantee availability of any specific withdrawal method.
7.6 Where an Account is inaccessible, inactive, suspended, locked, or closed, the Customer may request withdrawal of available funds by contacting Customer Support, subject to verification, compliance checks, and Applicable Law.
7.7 The Operator shall not be responsible for any delays, failures, reversals, exchange rate differences, processing fees, or other issues arising from or attributable to Third Party Services and Websites, including payment processors, banks, or blockchain networks.
7.8 Where the Customer breaches these Terms, including but not limited to eligibility rules, territorial restrictions, or restricted use provisions, the Operator makes no representation or guarantee regarding the successful processing of withdrawals or refunds and reserves the right to restrict, withhold, or void withdrawals to the fullest extent permitted by Applicable Law.
7.9 All withdrawal transactions may be monitored, reviewed, or reported for the purposes of preventing money laundering, terrorism financing, fraud, or other unlawful activity, and suspicious transactions may be reported to the relevant competent authorities.
8. ERRORS, MALFUNCTIONS AND OBVIOUS MISTAKES
8.1 In the event of any error, malfunction, defect, interruption, delay, or failure affecting the Website, Services, Games, software, data feeds, odds, settlement, payment processing, or any related system or process, whether caused by human error, technical failure, software bugs, viruses, communication errors, or Third Party Services and Websites, all affected Bets shall be deemed void to the extent permitted by Applicable Law. The Customer undertakes to notify the Operator without undue delay upon becoming aware of any such error or irregularity.
8.2 The Operator shall not be liable to the Customer or to any third party for any direct or indirect losses, costs, expenses, damages, or claims arising from or in connection with any such error, malfunction, or system failure. The Operator reserves the right to void, cancel, suspend, or correct any affected Games, Bets, transactions, or Account balances and to take any action reasonably necessary to rectify the error and restore the integrity of the Services.
8.3 Where, due to an obvious mistake, a Bet is accepted at odds or conditions that are clearly incorrect, materially different from those available in the general market at the time the Bet was placed, or inconsistent with the probability of the event occurring at that time, the Operator reserves the right, at its sole discretion, to void or cancel such Bet, including where the Bet was placed after an event had already started or concluded.
8.4 If, as a result of any error or incorrect settlement, the Customer is credited with funds or Winnings to which they are not entitled, the Operator reserves the right to recover such amounts and to adjust the Account accordingly. Where there are insufficient funds in the Account to recover the overpaid amount, the Customer agrees to reimburse the Operator upon request. The Operator further reserves the right to cancel, reduce, or remove any pending or completed Bets that were placed using funds resulting directly or indirectly from such error.
9. COMMUNICATIONS AND NOTICES
9.1 All communications, requests, or notices from the Customer to the Operator under these Terms shall be submitted through the customer support channels made available on the Website.
9.2 All communications and notices from the Operator to the Customer shall, unless otherwise specified, be deemed validly given if posted on the Website and/or sent to the Registered Email Address associated with the Customer’s Account. The method, timing, and form of such communication shall be determined by the Operator at its sole discretion.
9.3 All communications between the Operator and the Customer under these Terms shall be made in writing and in the English language, and communications sent to or from the Registered Email Address shall be deemed received upon transmission, regardless of whether the Customer has accessed or reviewed them.
9.4 By registering an Account and accepting these Terms, the Customer agrees that the Operator may contact them via the Registered Email Address for administrative, regulatory, security, operational, and promotional purposes. The Customer may opt out of receiving promotional communications at any time by contacting Customer Support, without affecting the validity of non-promotional or mandatory communications.
10. FORCE MAJEURE
10.1 The Operator shall not be liable for any failure or delay in the performance of its obligations under these Terms where such failure or delay is caused by events beyond the Operator’s reasonable control, including but not limited to acts of God, natural disasters, power outages, labour disputes, acts or omissions of governmental or regulatory authorities, failure or disruption of telecommunications or internet services, cyber incidents, or failures of Third Party Services and Websites.
10.2 In the event of a force majeure occurrence, the Operator reserves the right to suspend, restrict, or cancel the Services, in whole or in part, for the duration of such event, without incurring any liability to the Customer.
11. LIMITATION OF LIABILITY
11.1 To the fullest extent permitted by Applicable Law, the Operator shall not be liable to the Customer for any reasonably foreseeable or unforeseeable loss or damage, whether direct or indirect, arising from or in connection with the Customer’s use of the Services, except where such liability cannot be excluded under Applicable Law, including cases of death or personal injury caused by the Operator’s negligence.
11.2 Without limitation, the Operator shall not be liable where any loss or damage is attributable to the Customer’s own actions or omissions, the acts or failures of Third Party Services and Websites, technical or communication failures, or events which the Operator could not reasonably have foreseen or prevented despite taking reasonable care. The Services are provided for personal and recreational use only, and the Operator shall not be liable for any business, commercial, or professional losses.
11.3 Where, notwithstanding the foregoing, the Operator is found liable under these Terms, the Operator’s total aggregate liability to the Customer shall not exceed the lower of (i) the value of the relevant Bet or Wager giving rise to the claim, or (ii) EUR 500, in aggregate.
11.4 The Customer is responsible for ensuring that the Services are compatible with their devices and systems and for taking reasonable precautions, including the use of appropriate security and anti-virus software, to protect against harmful programs or technological risks.
